Accendo Support

Support Hours
the Support Team --------------------------------------------------------------------------------------------------------------------------- Busi...
Mon, 5 Feb, 2024 at 12:30 PM
Accendo Support Workflow
General Support Flow Incident / Bug Escalation Flow Change Request Escalation Flow Service Request Escalation Flow ...
Fri, 14 Jun, 2024 at 9:17 AM
SLA Matrix
TalentPulse is typically classified as a system with non-critical or low availability requirements, unlike online banking, ERP, HRMS, etc. Consequently, the...
Fri, 14 Jun, 2024 at 9:29 AM
Level Definition and Scope
LEVEL DEFINITION LOGISTIC OWNER L1 - General inquiry - Basic user guideline Online /Onsite System / Program Administrator L2 - Functional inqui...
Mon, 1 Apr, 2024 at 10:48 AM